Your Privacy Matters

Introduction

Puratech is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data. By using our website (https://puratech.be/) and our services, you agree to the terms of this Privacy Policy. We may update this policy from time to time, and the latest version will always be available on our website at https://puratech.be/privacy-policy.

1. Data Collection

1.1 Types of Data Collected We may collect the following types of personal data:

• First name and last name
• Email address
• Any other specifics that you provide through our contact form
• IP address
• Payment information
• Other data collected through future website modifications

1.2 Methods of Data Collection We collect personal data through:

• Website forms
• CRM via social media, email, and third-party services
• Automatic data collection methods (e.g., IP address) through future website modifications

2. Data Usage

2.1 Purpose of Data Collection We use your personal data for the following purposes:

• Order processing
• Providing quotes and invoices
• Input in our CRM system
• Customer service
• Marketing
• Website improvement
• Legal obligations

2.2 Legal Basis for Processing We process your personal data based on the following legal grounds:

• Performance of a contract
• Compliance with legal obligations
• Legitimate interests (e.g., improving our services and marketing)

3. Data Sharing

3.1 Third-Party Sharing We may share your personal data with third parties for the following purposes:

• Teamleader: For CRM management
• Atlassian tools & plugins: For CRM management, customer engagement and invoicing
• Billit: For invoicing
• Other third parties as required for additional services or future modifications

We ensure that these third parties implement adequate security measures to protect your data.

4. Data Retention

4.1 Retention Period We retain your personal data indefinitely unless:

• Restricted by Belgian law
• You request the deletion of your personal data via privacy@puratech.be

5. Data Security

5.1 Security Measures We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These measures include using secure cloud tools like Teamleader, Atlassian tools & plugins, and Billit. We refer to the security measures of these cloud tools for the specific measures taken.

6. User Rights

6.1 Access, Correction, and Deletion You have the right to:

• Access your personal data
• Correct any inaccuracies in your data
• Request the deletion of your personal data

To exercise these rights, please contact us at privacy@puratech.be.

6.2 Opt-Out You can opt-out of data collection or marketing communications at any time by contacting us at privacy@puratech.be.

7. Cookies and Tracking

7.1 Use of Cookies We use cookies and similar tracking technologies that are automatically implemented by Cloud86, WordPress, Divi on WordPress, or plugins on WordPress. These cookies enhance your experience on our website. For more information, please refer to our Cookie Policy. Possible future sources like other websites or plugins may also be included.

8. Compliance with Laws

8.1 Legal Compliance We comply with the General Data Protection Regulation (GDPR) and Belgian privacy laws. If you notice any irregularities, please contact us via privacy@puratech.be so we can address the issue together.

9. Contact Information

9.1 General

If you have any questions or concerns about our use of cookies, please contact us at:

Email: privacy@puratech.be

Legal entity: Lindus NV

VAT: BE 1013.123.824

9.2 Data Protection Officer (DPO) If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@puratech.be

9.3 Complaints and Dispute Resolution If you wish to file a complaint regarding our privacy practices, please contact us at privacy@puratech.be.

By using our services and providing us with your personal data, you agree to this Privacy Policy. If you have any questions or concerns, please do not hesitate to contact us.